Need a Reliable Towing Company? Here Are Five Qualities to Look For

September 16, 2021 9:07 pm Published by Leave your thoughts

Situations that require the assistance of a towing company are generally never pleasant. Whether you’re dealing with a flat tire, you’re locked out of your car or you’re stranded on the road for any other reason, the problems become even more of a hassle if you choose the wrong towing provider. Here are some of the primary qualities you should look for whenever you’re in a situation where you need a tow or roadside assistance.

Emergency availability

The best towing companies offer 24/7 availability—they’re on call whenever you need them. Your vehicle can break down anytime, anywhere, and you don’t want to be stuck on the side of the road no matter the time of day, but this is especially true at night. Keep the number for a reputable emergency towing company handy at all times, because you really never know when you might need it.

Roadside services

Not all towing companies are created equal, and there are times where you actually might not need a tow but still need roadside service. Work with a towing company that provides quality roadside support in situations like vehicle lockouts, dead batteries, tire changes or gas delivery.

Licensing and insurance

While the towing industry is tightly regulated, there are still some providers who may slip through the cracks without a license. Choose a company that’s licensed to work in your area. Also, check for specific liability insurance for towing and roadside assistance services. While most towing companies will get your vehicle where it needs to go with no complications, you’ll want your towing provider to have the right insurance in case damage occurs during a tow.

Speedy response

No matter if you’re dealing with a dead battery or your vehicle’s stuck on the side of the road, you don’t want to wait around for a tow truck operator to arrive. Make sure to read customer reviews for towing companies in your area to get an idea of their average response times. The best companies will have a quick dispatch system and be able to immediately provide you with an estimated wait time—and will stick to it.


While affordability is important, it shouldn’t be the primary factor that makes you choose one company over another. Pricing transparency is generally a good sign that you’re dealing with a reputable company. When you reach out to your preferred towing company, ask for a breakdown of all towing costs up front. Beware of unscrupulous companies that advertise bargain prices only to make up for them in hidden fees and surcharges. Another thing to keep in mind is whether your towing company works with your insurance provider, if you have towing coverage. In some cases, services may be provided at no out-of-pocket cost to you.

Choosing the right towing company can keep car troubles from turning into even bigger nightmares. Do your research and select a towing provider with an excellent record of service and a stellar reputation. Gabriel’s Automotive & Towing ensures you’re never stranded, helping get you and your vehicle to safety without any delay. Reach out to us as soon as you need our assistance!

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